🧑‍💼 Digital Office for Property Management & STR Operators

You manage
properties.
We run the office
behind them.

The Digital Office captures every inquiry, understands the request, routes maintenance automatically, and keeps tenants, guests, and your team informed at every stage.

Every inquiry captured
Maintenance routed automatically
Tenants & guests always informed
FOUR PHASES. ONE SYSTEM.
01
Inquiry & Intake
02
Screening & Booking
03
Property Operations
04
Retention & Re-Engagement
↓
The Digital Office runs in four connected phases. We'll walk through them in order below.
Every stage removes coordination from your plate —
your team sees the same pipeline, your tenant or guest is never left wondering.
PHASE 1 — INQUIRY & INTAKE
HOW EVERY REQUEST IS ROUTED
📞
CALL
💬
SMS
✉️
EMAIL
📲
WEB / APP
↓
AI FRONT DESK
CAPTURE & CLASSIFY
Tenant inquiry · Booking request · Maintenance · Emergency
↓
CRM DECISION LOGIC
NEXT ACTION TRIGGERED
🧑‍💼
TEAM NOTIFIED
Right person alerted based on request type
📱
TENANT / GUEST CONFIRMED
Request confirmed · Next steps sent

You are no longer fielding calls from tenants or sorting through messages manually.
The system handles classification, routing, and confirmation automatically.
→ Qualified inquiry moves to screening, booking, or lease follow-up.

PHASE 2 — SCREENING & BOOKING
Leasing Pipeline

From first inquiry
to confirmed occupant.

Once the inquiry is captured, the system moves it through a defined pipeline.
For long-term rentals: application → screening → lease.
For STR: booking request → availability → confirmation → instructions sent.

HOW INQUIRIES BECOME OCCUPANTS
📋
Application / Booking Received
Rental application captured · STR booking request logged
→ system tags type and triggers screening or availability check
↓
🔍
Screened / Availability Confirmed
Rental: screening complete · STR: dates confirmed · Follow-up sent
→ follow-up sequence activates if no response
↓
✍️
Lease Signed / Booking Confirmed
Commitment received · Deposit collected · System updates state
→ property operations phase activates automatically

Occupant confirmed → system updates property state → pipeline advances → operations phase activates automatically.
No manual handoff.
→ Confirmed tenant or guest moves into onboarding and property operations.

PHASE 3 — PROPERTY OPERATIONS
Operations Execution

From move-in or check-in
to fully managed stay.

Once the tenant moves in or the guest checks in, the system handles ongoing operations. Maintenance requests are captured, classified, and routed to the right vendor or crew. Tenants and guests are updated at every stage. The property pipeline stays visible to your entire team in real time.

HOW PROPERTIES STAY MANAGED
🏠
Move-In / Check-In
Welcome sequence sent · Instructions delivered · Access confirmed
→ property marked active · operations pipeline begins
↓
🔧
Maintenance Request Captured
Request classified · Priority assigned · Emergency flagged
→ vendor or crew notified automatically based on request type
↓
🚚
Vendor Dispatched / Issue Tracked
Vendor assigned · Tenant updated · Progress visible to team
→ tenant receives status updates without manual follow-up
↓
✅
Issue Resolved / Stay Managed
Maintenance closed · Stay tracked · All interactions logged
→ property state updated · pipeline reflects current status
↓
💰
Rent Collected / Stay Completed
Revenue recorded · Property state updated · Next sequence triggered
→ retention phase activates · turnover or renewal begins

Stay ends or lease renews → system transitions automatically.
STR: turnover prep triggered. Rental: renewal sequence activated.
→ Reviews, renewal reminders, and rebooking campaigns continue automatically.

PHASE 4 — RETENTION & RE-ENGAGEMENT
Post-Occupancy System

Lease ends or guest checks out.
System continues automatically.

Every completed stay or lease cycle automatically enters a post-occupancy sequence. Review requests, renewal reminders, and rebooking campaigns run without anyone having to remember. That retains tenants longer and turns one-time guests into repeat bookings.

HOW RETENTION CONTINUES
⭐
Review Requested
Automatically requested after checkout or lease milestone
↓
🔁
Renewal / Rebooking Reminder
Rental: renewal notice sent on schedule · STR: return visit reminder triggered
↓
📬
Added to Seasonal Campaign
Long-term nurture active · Direct bookings generated · Vacancy reduced

Digital Office unifies tenant and guest journey with property operations into one system.
Every stage is connected. Every action is triggered. Every update is shared.
The system reads the property, updates its state, decides what happens next, and triggers the next action automatically.

Live deployment
✓ Property Management & STR Operations
BnbCohost.Link

BnbCohost.Link
STR Operations

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Property management and STR operations running all inbound through a dedicated system. Owner focuses on property decisions and guest experience. System handles inquiry intake, maintenance routing, guest communication, and turnover coordination. Every request captured, classified, and routed — pipeline visible from your phone. No office staff. No missed requests.

100%
Inquiries captured
24/7
0
Front desk staff
on payroll
1
System handling intake,
routing, and communication
Every
Request tracked from first
contact to resolution
What the Digital Office replaces

What it would take
to build this yourself.

What property operators typically pay to assemble this separately.

👤 Leasing Coordinator / Front Desk
$3,200 – $4,500 / mo
📞 24/7 Call Answering
$400 – $1,200 / mo
🔧 Maintenance Dispatcher
$2,500 – $3,500 / mo
📋 Property Management CRM
$300 – $800 / mo
📲 Tenant & Guest Communication
$200 – $500 / mo
⭐ Reputation & Review Management
$150 – $300 / mo
📊 Call Tracking & Recording
$100 – $250 / mo
🔁 Renewal & Rebooking Automation
$200 – $400 / mo
If you hired all of this separately
$7,050 – $11,450 / mo
✓All of the above is built into the Digital Office. You do not need to hire or buy these separately.

This is the operating infrastructure behind your portfolio — built, configured, and managed for you.

See what it costs to deploy it below.

Map your office

Get your Digital Office running.

Same system. Two ways to deploy it.

Most Popular
Digital Office — Your Portfolio
One system.
Every property managed.
$1,100
/month
+ $35,000 one-time build
Replaces $7,050–$11,450/mo in staff and tools
What runs automatically
01Every inquiry captured, classified, and routed — no missed calls, no manual sorting
02Applications screened, bookings confirmed, and follow-up automated — without you coordinating
03Maintenance routed, vendors dispatched, tenants updated — team sees the same pipeline
04Every lease and stay continues — renewals, reviews, and rebooking run automatically
✓Runs under your brand — you own all data
Brand Lease — Ready to Run
Pre-built system.
Launch faster.
Lower upfront cost
Monthly model — faster to launch
A dedicated property number for your market included
What runs automatically
✓Same system, already configured
✓Property-specific vanity number included
✓System pre-configured for property operations
✓Ready to launch in days — not months
✓Numbers available across property types and markets
Explore Brand Lease →

Browse available numbers by property type and market

Not sure which fits your portfolio? The 30-minute call is where we walk you through both.

Get your Digital Office running

If your operations are limited
by manual coordination —
this replaces that.

30 minutes. We map where your process is breaking and show you what your Digital Office should look like.

1Select your industry
→
2Book a call
→
3We listen and propose a solution
→
4You approve the setup
✓ No pitch. Just the plan.
✓ No build until architecture approved.
✓ You own all property data.